September 6, 2022

【Impressed by prompt and professional response and warm words of support for my anxious feelings!】

I have had experience applying for visas for other countries for my daughter to study abroad, but I had no idea that a Canadian Study Permit would take so long.  The IRCC website shows standard Study Permit application processing time from outside Canada is 12 weeks, and the college counsellor of my daughter’s high school said that it wouldn’t take that long.  So, although my daughter received an offer from the university early in February, I waited to apply until she had made her final decision and ended up applying on our own two months before the university started.

A month and a half after I submitted her application, there was no update, and both my daughter and I were getting anxious.  Unbelievably, we received a message from the university recommending that if we could not enter Canada by mid-September, she should postpone the start date to January of the following year.  I heard that it has been taking a long time to get a Study Permit approved this year, so I contacted several consultants in great haste.

Most of them did not offer services to help us during the process.  When I was about to start applying for a student visa for my daughter to switch enrolling to a British university where she was also accepted, I contacted YuPass Canada Immigration and received a very timely phone call from Ms. Ueda.  She was accommodating to our situation and told me the steps we needed to take very openly and clearly, saying, “Let’s follow up together”.  After that, she responded surprisingly quickly, and we could tell she was trying to be there for us and save us as much time as possible.

Coincidently, we received an approval shortly after without follow up.  Although I no longer had the opportunity to receive direct assistance from Ms. Ueda, she helped me a great deal mentally.  I have no doubt that if I had asked for professional support from the beginning, I would have felt much safer and had more time to prepare without panic.

This experience has taught me the importance of seeking professional advice and assistance to face the volatility of immigration situation due to the Covid and other factors.  Fortunately, my daughter could travel to Canada in time to start university.  Still, I think it is not so easy to find a consultant who is happy for the approval in this special situation and who will stay with you until the end of your journey.

I would definitely ask for YuPass Canada Immigration next time when I have the opportunity.  Thank you so much!